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BROKERS

One step forward in developing your business

Benefits of your clients
Our terms of collaboration
Media

Our terms of collaboration


We want to provide you with the exclusive expertise of MediHelp International in private health insurance and to share with you the success and satisfaction of promoting quality services for the benefit of customers' health. The updating of the legislation by applying the provisions of the IDD Norm no. 22 / 2021, as well as the preoccupation for offering products appropriate to meet to the client's need, ensures the premises of the collaboration between the brokers.

NORMA IDD 22/2021

MediHelp offers you:

A dedicated department for brokers


Lorena Alexe, Broker Network Manager

lorena.alexe@medihelp.ro,
tel: 0721.303.446

Violeta Niță, Project Manager
violeta.nita@medihelp.ro,
tel: 0723.372.647

Hortensia Mihai, Brokers Support Health Guide
brokers@medihelp.ro,
tel: 0730.157.941


Product training

Training – video / at the company's headquarters
from Str. Dr. Constantin Caracaș nr. 24,
Sector 1, București, cod postal 011155.

Training la cerere


Request training
Insurance offers

Access to the issuing offers platform and / or calculation of premiums by the Development Department – MediHelp International

For necessary information on individual offers: offers@medihelp.ro

For necessary information on group offers: offers@medihelp.ro

Get a quote
Sales Support


Specialized advice
on general terms and conditions applicable to policies

Presenting offers during meetings with prospects

Processing the documents for issuing policies

Meetings for the implementation of insurance policies for new clients

Negotiation of non-standard offers

Request more information: brokers@medihelp.ro

Customer Care Department


Accessing the benefits of the policy

Processing claims

Processing guarantees of payment

Contact Customer Care Department:
Email: customer@medihelp.ro
Tel: 021 222.78.14
Working hours: L-V, 09:00 – 17:30

Customer Care
Retention program for existing clients in the portfolio

MediHelp provides its retention program to keep customers in the portfolio for a longer period of time, information that you can find by accessing the Collaboration Guide in Section VI.

Documents required for collaboration with MediHelp

Ghid de colaborareAcord de colaborare cu MediHelpAcord operatori asociatiAcord de cooperare cu INTER PARTNER ASSISTANCE S.A., membra a Grupului AXA:Acord de cooperareAnexa 1AAnexa 1BAnexa 2